Our Board
The Well is governed by a dedicated Board of Trustees, providing oversight and strategic direction. The Board is chaired by Gordon Palmer, a retired Parish Minister. The Board meets regularly and consists of nine members with a wide range of expertise, including ministry, advice work, cross-cultural engagement, facility and policy management, as well as skills in statistics and accounting.
Our Staff Team
Rhoda, the Manager of The Well, has led the organisation since 2002, having volunteered with us for four years before that. With years of experience in providing frontline advice and support, Rhoda has a deep understanding of the challenges faced by our community. Her cross-cultural experience is complemented by her registration with the Office of the Immigration Services Commissioner (OISC) to provide level one immigration advice.
The Management Team—Rhoda, Penny, and Alicia—are actively engaged in local networks and are aware of the social issues affecting Govanhill. With extensive experience living and working in places such as Pakistan, Iran, Eastern Europe, and North America, they bring valuable cultural insights to the work we do. Their global perspectives help them design services that respond to the evolving needs of our community. As a result, they are regularly consulted by organisations working with diverse communities, such as Housing Associations, for cultural training.
All members of the Management Team stay updated on changes to social policies and legislation, ensuring that The Well remains responsive to the latest developments and their impact on the community.
Our Volunteers
We are incredibly grateful to our team of around 25 volunteers, whose commitment and generosity make everything we do possible. Volunteers play a crucial role in supporting our mission by offering their time, skills, and compassion to serve the ethnic minority communities in Govanhill.
While some volunteers assist with our friendship-building activities, the majority serve as Advice Workers, providing one-on-one consultations for clients in need. Volunteers receive cultural training and are mentored in the advice processes that clients often need help with. Key skills for volunteers include excellent communication, patience, and a good understanding of the UK’s welfare system.
To ensure our volunteers are equipped with up-to-date knowledge, we offer training. For example, we arranged Universal Credit training with the Child Poverty Action Group (CPAG).
Interested in Volunteering?
If you’d like to make a difference and support The Well’s work, find out more about volunteering with us.