A Human Hasn’t Looked At It Yet
Not Looked at by a Human Yet Earlier this week at The Well, our advice team was helping a client resolve a routine administrative issue: a simple change of address.…
Moving On
Wishing Two Cherished Team Members the Very Best At The Well, the heart of our work has always been our people, the dedicated individuals who bring warmth, care, and compassion…
Beyond The Screen Part 7
Three Bus Journeys for a 'Simple' Form The deeper we go into digital-only public administration, the harder life becomes for anyone who doesn't neatly fit inside the standard "box." If…
Beyond The Screen: Part 6
Badly Drawn Forms: Why Mandatory Email Requirements Can Hinder Rather Than Help In our recent social media post showing Victoria Road from Queen's Park, we made a point about the…
Every Picture Tells a Story
A Legacy of Connection Every week at The Well, we are surrounded by the day-to-day work of supporting our community. But sometimes, a single moment of connection comes along to…
The Well is Hiring!
Join Our Team: Head of Women and Family Support At The Well, we know that true community resilience is built on connection. Our Head of Women and Family Support (HWF)…
Beyond the Screen: Part 5
The Zero-Tolerance System Technology has undeniably made many parts of our lives easier. It speeds up communication, streamlines applications, and cuts down on paperwork and sometimes saves money. But as…
Beyond The Screen 4
The Glitch Universal Credit is now the digital ‘catch-all’ benefit for millions. While the transition to a digital-only system was sold as a way to streamline support, we frequently see…
Beyond The Screen 3
Beyond the Screen: Part 3 In our previous posts in this series, we explored how the push for digital efficiency often leaves behind those without the right devices or the…
2025 Annual Accounts
We believe in being open about how we work so that our community and partners can see the impact of their support. Our annual accounts offer a look at the…
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